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Warranty Registration

acrylic stand for ionflow air purifiers Warranty details

Thank you for purchasing with us. Please fill in the form below to validate the warranty of your product. Remember to save your receipt as the warranty will not be valid without it.

LightAir limited warranty.

Our warranty is a guarantee for your air purifier.

If your LightAir air purifier ceases to function within the warranty period set by the local Consumer Purchaser Act in your country from the original purchase date as a result of a fault in the material or manufacturing, LightAir undertakes to repair or exchange the product, as the company sees fit. In order for this offer to be valid, the purchaser must return the product to a LightAir authorised service point or point of purchase, along with proof of the date and location of the original purchase.

This warranty does not cover damage caused as a result of accidents, incorrect usage, dirt, lack of due care (see above), or service carried out by non-authorised service points. LightAir does not take responsibility for consequential damage, indirect damage, or damage caused by transportation

This warranty is limited to the above undertakings and does not give the purchaser a right to demand damages or other compensation. This warranty does not affect the purchaser’s statutory consumer rights according to regional or national law.

IMPORTANT! This warranty does not cover damage caused by failure to follow the instructions given in the user manual.

Inspect your items thoroughly before signing the delivery receipt. If the package is damaged in transport, please inform the carrier and remark on the delivery paperwork and refuse delivery. You must contact us at sales@lightairthailand.com within 24 hours to report damage.

If your LightAir air purifier ceases to function within the warranty period set by the local Consumer Purchaser Act in your country from the original purchase date as a result of a fault in the material or manufacturing, LightAir undertakes to repair or exchange the product, as the company sees fit. In order for this offer to be valid, the purchaser must return the product to a LightAir authorised service point or point of purchase, along with proof of the date and location of the original purchase. 

Download LightAir Thailands Warranty Form- EN

Download LightAir Thailands Warranty Form- TH