FAQ's - Frequently asked questions
Check out our frequently asked questions, they may well save you having to contact us.
Here we have studied the most popular questions asked on all our sites and compilled a list.
How do they work, why is IonFlow better, will they help with your medical issue, can they really prevent viruses?
On this page we attempt to answer all of your likely frequently asked questions.
LightAir recommends that you use IonFlow in rooms up to 50 m2 or 540 sq ft in a normal home environment.
It is however important to understand that depending on the sources of pollution the air purifiers capacity alters. For example, if you smoke, have a dog, work at home, frequently use printers and/or live in a busy city environment you might need two units to cover the same area. This logic goes for all air purifiers on the market
Yes, the IonFlow products remove all types of particles. Dust, pollen, tobacco, and etc. all cause allergic and harmful reactions in many people. By removing these particles from the air, the products are able to alleviate allergic reactions.
Yes, smell in essence are particles. LightAir products remove particles, hence they remove the smell caused by these particles.
Gases are not particles, but molecules. IonFlow, like HEPA filters, does not remove gases from the air.
No, once the particles have attached to the collector they stay there even if the unit is turned off. It is also important to know that already at the moment a negative ion attaches itself to a particle, that particle becomes neutralized. Hence, losing its harmful effects as a virus, bacteria, allergen, etc. on humans.
Yes, since the IonFlow products don’t produce any noise and are completely silent as well as extremely energy efficient we recommend to have the product on at all times. Thanks to a built-in sensor that senses the air quality, the ion generator will adjust its production of electrons and the strength of the collector accordingly. Hence, if the air is dirty more ions will be generated.
All our products have been tested by third-party institutes and organizations in order to ensure that we meet all current regulations and legislation around the world.
Our product’s ozone emission has been tested and approved by the Air Resources Board in California and Finnish VTT Technical Research Center of Finland. The levels of ozone that our products produce are below the detection limit of the measurement instrument (0,002ppm). Hence, the ozone generation is negligible and harmless.
The electric discharge that can be felt when you touch the collector is extremely small. According to tests that Intertek performed in order to meet regulations and legislation, the electric discharge was over 2000 times below levels that would be considered dangerous. Even babies and animals can touch the collector without being harmed.
The electromagnetic field has been tested and approved by Intertek in order to meet regulations and legislation.
Yes, our products have been used in extremely humid climates like in Thailand to drier climates like in Sweden without any decrease in efficiency or quality.
Hot and wet climate facilitates the growth of mites and mold. Buildings with poor ventilation also don’t allow humidity to disperse.